Tax Refund Service
Get back your overpaid tax, after all, you're entitled to it
Claim your tax refund with WooHoo, New Zealand's only Consumer Trusted tax agency.
What do you need to apply?
We've processed tax refunds for hundreds of thousands of Kiwis just like you, we're Consumer Trusted, and we've been doing it for 10 years.
Our experience has enabled us to make the process as easy as possible. It only takes a few minutes and you're done. So give it a try!
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Join the 400,000 Kiwis we've helped in our 10 years of care
Common Tax Refund Questions
You'll be able to apply for your 2018 tax refund from 1 April 2018!
Keep in mind that income information from all employers is due shortly after this date, we'll be able to estimate your tax refund in late-April.
Once you've applied we'll automatically issue an estimate as soon as we're able.
The 2018 tax year is from 1 April 2017 to 31 March 2018.
We'll be able to estimate 2018 tax refunds from late-April onwards, if you're applying after April we'll be able to estimate your tax refund straight away.
Everyone's circumstances are different, and there may be an individual reason that we can't provide an estimate at the time of application. If this is the case we'll email you with any details we need to complete your application.
Our aim is to show you the money. Typically we pay all tax refunds within 3 business days, however, 2018 tax refunds won't be released by IRD until mid-June. Until then, we can only provide you with an estimate.
To be eligible to receive your tax refund within 3 business days you must supply all the information requested on the online form, and it must be accurate. You'll also need to provide a New Zealand bank account.
The 3-day payment promise does not apply if:
- You're registered for Working for Families Tax Credits
- Have an existing debt with IRD
- Pay child support
- Are required to file an Individual Tax Return (IR3)
We operate on a no refund, no fee policy for our tax refund service. This means if you're not due a tax refund then you won't be charged.
Our fees are 19.5% of the tax refund, with a maximum fee of $400 and a minimum of $19, per year. Mobile app users now receive a lower fee of 14%, with a maximum of $300, per year.
School children are charged a maximum of $25 per year, the same minimum fee applies.
Fees for Individual Tax Returns (IR3) are seperate, as we have set-price packages to suit the customer's needs.
A full breakdown of our fees and additional charges are available on our pricing page.
By law we're required to verify your identity by collecting an accepted type of photo identification. We can verify valid NZ Driver Licences or NZ Passports online in real-time.
We do accept other forms of photo ID, a full list is available on our ID Requirements page.
Photo ID verification is required for all New Zealand tax agents.
When you apply with us we'll calculate if you have a tax refund owing. In a situation where filing your Personal Tax Summary (PTS) would cause a debt with IRD, we'll stop the process and let you know. As we operate on a no refund, no fee policy there will be no charge for this service.
If you have an existing debt with IRD, then filing your PTS may result in some, or all, of your refund being held back by IRD to cover this debt. We can assist in arranging for you to repay your debt, and in some cases having the debt written off. Simply speak to us on LiveChat or send us an email to discuss your individual circumstances.
"Pretty awesome, thought I'd have problems but sailed through, yea!"
- P Kemp
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